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fluxer_marketing/priv/help/account-settings/1445731738851475456/en-US.md

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+---
+title: Exporting your account data
+description: Learn how to request and download a complete export of your Fluxer data
+category: account-settings
+category_title: Account Settings
+category_icon: gear
+order: 22
+snowflake_id: 1445731738851475456
+---
+
+Fluxer allows you to request a complete export of your account data, including all messages you've sent and information about any attachments.
+
+## How to request a data export
+
+1. Log in to your Fluxer account at [web.fluxer.app/login](https://web.fluxer.app/login).
+2. Press the cogwheel icon in the bottom-left corner to open Settings.
+3. Navigate to **Privacy Dashboard**.
+4. Select the **Data Export** tab.
+5. Click **Request Data Export**.
+
+## What's included in your data export
+
+Your data export package contains:
+
+- All your user account information
+- All messages you have sent across the platform
+- URLs to download any attachments from your messages
+
+## Downloading attachments
+
+The data export includes URLs for downloading your attachments. However, you must download these attachments **before** deleting the messages that contain them.
+
+**Important**: Deleting a message that contains attachments will also delete those attachments. If you want to preserve your attachments, download them from the URLs provided in your data export before deleting any messages.
+
+## Receiving your data export
+
+Once you request a data export:
+
+1. Your request will be processed and a data package will be prepared
+2. When ready, you'll receive an email at your account's registered email address
+3. The email will contain a download link to a zip file
+4. This download link is valid for **7 days**
+
+## Request frequency
+
+You can request a data export once every **7 days**. This helps us manage server resources while ensuring you have regular access to your data.
+
+## What to do next
+
+After exporting your data, you may want to:
+
+- Review your message history
+- Download important attachments before deleting messages. Attachments expire based on size; see <% article 1447193503661555712 %>.
+- Keep a personal backup of your Fluxer data
+- Understand what information you've shared on the platform
+
+For information about deleting your data after export, see our guide on <% article 1445730947679911936 %>.
+
+For information about account deletion, see our guide on <% article 1445724566704881664 %>.