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title: Requesting data deletion
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description: Learn how to delete your messages and other data from Fluxer
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category: account-settings
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category_title: Account Settings
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category_icon: gear
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order: 21
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snowflake_id: 1445730947679911936
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---
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Fluxer gives you control over your data. You can delete your messages and other content at any time through the Privacy Dashboard or by contacting our privacy team.
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## What happens to your messages
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When you delete your account, all your messages will remain on the platform unless you opt to delete them first. We provide several ways to delete your messages:
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### Delete all messages through Privacy Dashboard
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The quickest way to delete all your messages is through the Privacy Dashboard:
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1. Log in to your Fluxer account at [web.fluxer.app/login](https://web.fluxer.app/login).
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2. Press the cogwheel icon in the bottom-left corner to open Settings.
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3. Navigate to **Privacy Dashboard**.
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4. Select the **Data Deletion** tab.
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5. Click **Delete all my messages**.
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Mass-deletion requests are processed in the background and will complete fully as soon as possible, relative to the total volume of messages you have sent.
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### Request specific data deletion
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If you want to delete specific data without deleting all your messages, you can email **privacy@fluxer.app** from your account's registered email address. Our privacy team will process your request and assist you with deleting the specific data you indicate.
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## Important information
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### Attachments and deletion
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When you delete a message containing attachments, the attachments will also be deleted. If you wish to keep your attachments, make sure to <% article 1445731738851475456 %> before deleting messages. Attachments also expire based on size; see <% article 1447193503661555712 %> for how long links last and how to extend them.
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### Timing matters
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You cannot delete your messages after you've deleted your account. If you want to remove your messages from the platform, be sure to do it before initiating account deletion.
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For more information about account deletion, see our guide on <% article 1445724566704881664 %>.
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## Automatic account deletion
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Accounts are automatically deleted if they remain inactive for 2 years. This helps us maintain platform security and manage resources efficiently.
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## Summary
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| Method | What you can delete | Processing time |
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|--------|---------------------|-----------------|
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| **Privacy Dashboard** | All your messages | Background processing, completes ASAP |
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| **Email privacy@fluxer.app** | Specific data you request | Handled by privacy team |
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| **Account deletion** | Your account after 14 days | Cannot delete messages afterward |
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| **Automatic deletion** | Inactive accounts after 2 years | Automatic |
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